This will reveal any issues that may be due to busy channels or weak signals. The final device-related fix that can be done without troubleshooting the router, is to download the free Wifi Analyzer app. Once this is done the Wifi connection will have to be setup on the Kindle as if it had never been entered before. Once the two previous suggestions are exhausted and the problem is not yet fixed, it may help to restore the device to factory settings. If the previous suggestion does not work, another possible solution to the issue could be to power off the device using the same procedure stated above, but this time when the Kindle is powered off, also power off and reset the router that is supplying the Wifi signal (if possible). Simply restarting the device can rectify the issue. The device should now boot up and display the Kindle logo. Press and Hold the power button again for 3-5 seconds to reboot the device. You can fix this yourself by following the steps below: Press and Hold the power button for 40 seconds then release. Choose to power the device off, then turn the device back on. If your Kindle Paperwhite won’t turn on, a frozen screen is the most probable cause. Hold the power button until prompted to power the device down. Kindle Fire - WiFI Not Working When the device is powered on and in range, it will not connect to any Wi-Fi signals Software reset
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